Paypal.

Discussion in 'US Coins Forum' started by Aidan Work, Dec 29, 2004.

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  1. Aidan Work

    Aidan Work New Member

    I know one guy who has had a lot of trouble dealing with Paypal.He sold
    a coin to a bidder,& the person paid by Paypal.When the time came for the seller to sort out his Paypal account,Paypal went ahead & froze the seller's Paypal account.Later on,the transaction turned out to be a fraudulent one.Paypal kept on emailing the seller to demand the tracking number.The seller emailed Paypal back to let them know that he had sent the goods by ordinary airmail from New Zealand.Paypal then emailed him again demanding the tracking number.The seller ended up losing patience with Paypal.Have you had any trouble dealing with Paypal either to get payment or trying to reverse a fraudulent transaction? If so,then please do leave a posting.
     
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  3. the_highlander

    the_highlander New Member

    week or so ago i sold Edited to remove reference to items being sold

    12 of them sold to a person that hasent paid
    2 sold to another that never paid

    3 sold and the customer paid by paypal, i sent off the items value 64 usd and 3 days later i recieve this from paypal for each item.

    It has come to our attention that you may be the recipient of
    potentially
    unauthorized funds. We have initiated an investigation into this event.
    In
    the meantime, we have placed a temporary hold on the funds in question
    until the investigation is complete. This temporary hold will show as a
    deduction in your available balance. In the meantime, you are free to
    continue transacting using your PayPal account.

    If you have not delivered the goods or services related to this
    transaction, we ask that you delay or stop delivery until our
    investigation
    is complete as you may be liable for the amount in question.

    To assist us in our investigation and to determine if you qualify for
    the
    Seller Protection programme, please send an email to
    pending-reversal@paypal.co.ukwith the following information:

    1. The item, service or purpose of the purchase, and the associated
    value
    2. The name and address given to you by the sender (if an item was
    purchased)
    3. If posted, the delivery company used, the dispatch date and the
    tracking number for the goods
    4. Details of any other transactions related to the transaction(s) in
    question
    5. A phone number where you can be reached during the day and evening
    6. Insurance information, if applicable

    Any additional information you have regarding this transaction, such as
    email correspondence, will further help us to expedite our
    investigation.
    Solving these cases helps us continue to offer PayPal as a secure and
    cost-effective payment service. We appreciate your cooperation and
    assistance.

    Yours sincerely,
    PayPal Account Review Team






    that was sent 3 days after i posted off the items.

    no word from paypal since, and you can bet even though i did nothing wrong i will not recieve my money back.When you pay near 5% of every transaction to them the least you expect is when fraud occurs you are not conned.


    First thing paypal did was rip the money out of my account.like it was my fault?

    not only that it just happened i was removing funds outta my account to my bank account at the time.So you guessed it 2 days into the transfer i recieve a message that my transfer to my bank account is cancelled due to the fraud.So i had to once again send money back out this time without the fraud money.

    add to this the items that were part of this fraud were part of a special featured listing that cost 20 usd, So you can lay bets that ive lost my money through no fault of my own but ebay will still insist on collecting the fees for listing from me.
     
  4. Aidan Work

    Aidan Work New Member

  5. the_highlander

    the_highlander New Member

    did you read this part of there statement

    Solving these cases helps us continue to offer PayPal as a secure and
    cost-effective payment service. We appreciate your cooperation and
    assistance.




    I ASK SECURE FOR WHO NOT ME
     
  6. Aidan Work

    Aidan Work New Member

    It sounds like they won't accept any responsibility for any negligence on their part.Anyway,it is a lose-lose fit-up against you,the vendor.The scammer is allowed to get away with fraud.If the address is to a country like Indonesia,Nigeria,or elsewhere in West Africa,then that is obviously a con-artist trick.
    I get sent those emails from people claiming that they have so many million US$ to transfer & they want my account number.I read them & delete them straight away.
     
  7. susanlynn9

    susanlynn9 New Member

    This is why we:
    1) Accept PP ONLY from US bidders with confirmed addresses
    2) ALWAYS use Delivery Confirmation
    3) NEVER keep more than $150 balance in the PP account and only $20 in the bank account attached to the PP account

    We make sure to deposit via cash advance on the PP card so that it's instantaneous and never into the bank account connected to the PP account.

    Keep in mind that Paypal is not a bank and as such is not regulated. This is why they can get away with some of the things they do. You just need to take the proper precautions to protect yourself.
     
  8. the_highlander

    the_highlander New Member

    i aint going to accept paypal at all
    im closing my account
    just letting this last lot of auctions run there course and get paid. then thats it.


    95% of people in germany do there transactions through BACS transfer which is free for both buyer/seller and does not carry the risks involved.

    this is the way im going
     
  9. ccgnum

    ccgnum New Member

    But outside the US, most people don't/can't get a "confirmed address", so it gets pretty messy. Also, tracking is not an option, only the costly registration, which most people decline. So if something goes lost, the seller's stuck with the loss. Being in Canada, paypal's fees and poor exchange rates cost about 35c+7% per transaction.
     
  10. susanlynn9

    susanlynn9 New Member

    For outside the US, we accept Bidpay which is free for the seller. We have a lot of repeat International buyers that love it.
     
  11. cdb1950

    cdb1950 Senior Member

    There is a new fraud being perpetrated, spoof emails. Bad guys will send official looking emails purporting to be from PAYPAL asking that you confirm your account by 'logging on' with your name and PIN. Unfortunately, this is a fake log on, and your PAYPAL name and PIN now belong to the bad guys. They will immediately use this info to buy something, lots of times from Ebay. The seller will ship right away, thinking the Paypal payment is authentic, then find out it is fraudulent. The item is gone and Paypal takes the payment back. This happens mostly with buyers outside the U.S. where Paypal can't do anything about the fraud. The bad guys get the item for free and the seller gets stuck. That's why Paypal can't offer the sellers insurance in many foreign countries. 99.9% of sales outside the U.S. are good, but the bad guys are out there and might show up as winning bidders on your auction. Can't really do anything about it except refuse to sell to international buyers, but that can cost you business. I don't know a solution.
     
  12. the_highlander

    the_highlander New Member

    happens everywhere thats just what happened to me

    and ive lost my money.

    ya know surely you pay 5% for some kind of insurance for these things happening, What happens though is instead of paypal taking the hit themselves the put it back on the seller.
     
  13. the_highlander

    the_highlander New Member

    i know what address it went to though, and he did it to 5 other people i know of.So maybe its time to pay the theif a visit
     
  14. susanlynn9

    susanlynn9 New Member

    These spoof emails have been around for a long time. Usually there are tell-tale signs that it is a fraud - very bad spelling and grammar being the main two. Most of these come from overseas and the translator programs aren't always up to snuff. If you know of an address of someone who has perpetrated this, report all of the information that you have to the FBI. They are cracking down on this and there is almost always some jail time involved if the person is caught.
     
  15. ziggy29

    ziggy29 Senior Member

    Yep -- and the bottom line, IMO, is this: If there's something an e-mail allegedly from PayPal is instructing you to do, and you think it *might* be legitimate, enter their URL *directly* into your browser (do NOT follow any links), log in and see if you need to perform the activity mentioned in the e-mail. Chances are, these days, that it's a spoof. Neither PayPal, eBay nor any reputable business will ask for your password or credit card info via e-mail or request that you enter this information by clicking on a link inside e-mail.
     
  16. susanlynn9

    susanlynn9 New Member

    Good advice, Ziggy. :)
     
  17. susanlynn9

    susanlynn9 New Member

    The solution is to refuse to accept Paypal from International buyers. Provide Bidpay as an alternative. Bidpay acts like cash and charges cannot be reversed. You get a Western Union money order and a guarantee from Bidpay to replace the MO if it's lost. The buyer pays all the fees.
     
  18. the_highlander

    the_highlander New Member

    buyers from your own country are just as bad
     
  19. ziggy29

    ziggy29 Senior Member

    Perhaps true. But at least PayPal has protections in place for sellers who ship to confirmed, U.S. addresses. One can argue whether or not PayPal should expand this to some other countries as well, but as long as it's the case, sellers understandably need to cover their butts. At least if they are hit by a U.S. scammer with a confirmed address, they have some recourse with PayPal to be made whole. Unfortunately, that's not true elsewhere, and it's not a reflection on the trustworthiness of bidders in any particular nation.
     
  20. susanlynn9

    susanlynn9 New Member

    Also, in order to get confirmed with Paypal, the shipping address needs to match the address on the credit card used. This greatly reduces the possibility of fraud. It could still be done, but with a lot of work on the part of the scammer. We have over 1000 transactions and have not had a problem yet (knock on wood). As long as you're careful, Paypal can be a very useful tool.
     
  21. nds76

    nds76 New Member

    I just signed up with BidPay. It sounds like it more suits my auction needs. This way people can use their credit card and I still get paid w/o any fees.

    I was checking on the BidPay site and did a sample charge. I entered $10 and $2.25 for shipping and the fee came out to around $2.95 for the money order. I guess you pay for the convenience. At my store we sell Western Union MO's for 59cents each. I figure I will from now on take BidPay payments and just use PayPal to send them.

    Also I have a question about BidPay. Does a buyer have to be signed up with BidPay in order to send a payment or can they just use the service as they need it w/o signing up?

    David
     
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